If you are feeling anxious, lonely, isolated or in need of support, we recommend contacting or chatting online with the following organisations: 
  
Lifeline: 13 11 14 
Beyond Blue: 1300 224 636 
Kids Helpline: 1800 55 1800 
Headspace: 1800 650 890
Grampians Area Mental Health Service: 1300 247 647 (24 hours) 
HeadtoHelp: 1800 595 212

In an emergency: call 000

Additional Emergency Contact numbers from our friends at Voice FM.

The Ballarat East Neighbourhood House is a support and referral service, not a crisis service. We are able to support community members by providing information about local crisis services and contact details.

We are open Tuesdays to Fridays from 9.00 am - 5.00 pm during school term. You can call us on 0422 612 052 during these hours. If we are not able to answer your call, please leave a message and we will call you back.

If you need to access a Neighbourhood House while we are closed, please contact one of the other three Ballarat Neighbourhood Houses:

  • Ballarat Neighbourhood Centre in Sebastopol (5329 3273, This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Ballarat North Neighbourhood House in Soldier's Hill: (0491 753 307, This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Wendouree Neighbourhood Centre (5303 0507, This email address is being protected from spambots. You need JavaScript enabled to view it.).

For COVID-19 updates and information, please visit the Victorian Department of Health and Human Services website.

We thank the Western Victoria Primary Health Network for the following handy resource. Hard copies will be available from the Ballarat East Neighbourhood House from mid-November 2021.

Western Vic PHN Local Services and Community Supports September 2021